Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your PhysioBill SA subscription, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact our support team and we will assist you.

Free trial

New practices get a 21-day free trial, with no card needed. When it ends, you add your card to keep using the app. Nothing is charged during the trial. If you cancel after being charged, your access continues until the end of the paid period.